Shipping and Payment Information for LaserCutAndEtch.co.uk

Welcome to LaserCutAndEtch.co.uk, operated by Steve’s Shed. Below you will find important information regarding our shipping options, payment methods, and our policies on returns and exchanges. If you have any questions, please don’t hesitate to contact us.

1. Shipping Options

Currently, we offer shipping services across the entire United Kingdom, including England, Scotland, and Northern Ireland. We use a variety of shipping operators that are best suited to the products being shipped to ensure timely and reliable delivery.

Note: 

At this time, we do not ship internationally.

2. Supported Shipping Zones

- England

- Scotland

- Northern Ireland

3. Shipping Costs

- Free Shipping: We offer free standard shipping on most orders within the UK.

- Larger Items: For larger items, shipping costs will be calculated at checkout based on the size and weight of the product.

4. Returns, Exchanges, Damages, and Lost Packages

- Returns: Due to the personalised nature of our products, we do not accept returns unless the item is faulty or not as described.

- Exchanges: If you receive a faulty or incorrect item, please contact us within 14 days of receiving your order to arrange for an exchange.

- Damages: If your order arrives damaged, please take photos of the damaged item and packaging, and contact us immediately.

- Lost Packages: If your package is lost in transit, please contact us within 14 days of the expected delivery date. We will work with our shipping partners to investigate and resolve the issue.

5. Order Processing and Delivery Times

- Order Processing: Orders are typically processed within 2 working days of confirmation. 

- Delivery Times: Once your order has been processed, standard delivery usually takes between 3 working days for delivery within the UK. Please note that delivery times may vary based on the shipping operator and your location.

6. Payment Options

We accept the following payment methods:

- Credit and Debit Cards (Visa, MasterCard, American Express)

- PayPal

7. Payment Requirements and Instructions

- All payments must be made in full at the time of order.

- When checking out, you will be prompted to enter your payment details securely.

- Please ensure that your billing information matches the information on file with your payment provider to avoid any delays in processing your order.

8. Contact Information

If you have any questions or concerns regarding shipping or payment, please feel free to reach out to us:

Steve’s Shed 

Email: info@stevesshed.co.uk 

Phone: 01823 974817

Address: 7 Hilly Head, Rockwell Green, Wellington, Somerset, UK, TA21 9BS 

Thank you for choosing LaserCutAndEtch.co.uk! We appreciate your business and look forward to providing you with high-quality personalised products.